The new Quick Notes feature in the Planning module lets technicians and administrators capture ideas, reminders, or tasks in seconds — right from the system header, with the ability to link them to a specific client, router, or POP.
Anyone working at an ISP knows the feeling. You’re handling a ticket, a customer calls, you’re checking a device — and suddenly something important comes to mind. But opening a new task takes too long, and by the time you get to it, the thought is gone.
One Click from the Header
Quick Notes are accessible via the Quick Actions button (Plus icon) directly in the ISPadmin header. You don’t need to navigate anywhere or leave the page you’re working on. Click, type your note, and save — the whole thing takes just a few seconds.
Link Anything with @
The key feature is the ability to link a note to a specific element in the system. Simply type the @ symbol in your note and choose from three options: Router, Client, or POP. The system will then offer a search, allowing you to easily assign the note to the right object. When you come back to it later, you’ll immediately know what it’s about.
Overview and Management
All your notes are available on the Planning → Quick Notes page. Here you can browse, edit, or delete them. Notes are displayed in a clear list, so nothing gets lost.
Team Permissions
Access to the Quick Notes page requires setting the appropriate permissions in Settings → Administrators → Administrators, under the Quick Notes section. This way, you can precisely control which users have access to this feature.
Who Benefits Most?
Quick Notes are especially useful for field technicians (via the mobile app), dispatchers handling requests, network administrators during diagnostics, and team leaders during planning.
Conclusion: Quick Notes are available from ISPadmin version 5.41. A detailed guide can be found at wiki.ispadmin.eu in the Planning section. If you haven’t tried ISPadmin yet, test it with our free demo at ispadmin.eu/demo.