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Security in Practice with ISPadmin 5

Security in an ISP environment is no longer just about a firewall and a strong password. Networks are expanding, services, teams, and integrations are growing—and with that, the risk of incidents increases. The NIS2 directive transforms security from a recommendation into a real requirement: manage access, minimize the attack surface, protect critical systems, and be able to demonstrate that security measures actually work.

ISPadmin 5 takes a practical approach. Security isn’t a document you prepare once a year and set aside. It’s a set of tools that run every day in production and help you maintain control over who can access what, how, and what they’re allowed to do.

First, protecting user accounts is essential. Lost or compromised passwords remain among the most common paths to a breach, which is why ISPadmin supports two-factor authentication (TOTP). Even if someone obtains a password, they cannot access the account without the second factor. For administrative access, this is an essential standard today.

ISPadmin also offers flexible access management tailored to your team. You can set permissions for each user exactly according to their role, or simply assign them a role with a predefined set of rights. User accounts—including passwords and permissions—are managed centrally, so you keep all accounts under control.

Communication with the system must be protected at all times. ISPadmin supports TLS certificate management, including Let’s Encrypt with automatic renewal. This ensures that access to the system is encrypted, and you avoid outages caused by expired certificates—exactly the kind of incident you don’t want to handle at the worst possible moment.

Security isn’t limited to administering ISPadmin itself. A critical aspect of ISP infrastructure is access to network devices. That’s why ISPadmin also provides bulk password changes on MikroTik devices. This significantly increases infrastructure resilience when a compromise is suspected or as part of regular security maintenance—you can perform bulk password changes even in a large network without manual work.

What does this mean for you? Fewer incidents from compromised accounts and simpler security auditing.

To sum it up: ISPadmin’s security mechanisms aren’t just on paper—they work in practice. You manage account access centrally, can enforce two-factor authentication for critical accounts, handle passwords securely and change them in bulk on network devices, and communication runs encrypted. Modern security standards require exactly this—it’s not enough to have documentation; you need a functioning system and processes.